Covid Advisory Notice
At Fire It Up Fireplaces & BBQ’s, the safety and well-being of both our Customers and our Team Members is always our top priority. Rest assured that we are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. As an essential service to our customers, we are committed to implementing best practices to help prevent the spread of disease and ensure we can continue to provide a high level of service.
To help with prevention, we are taking the following precautionary measures to protect our Customers:
Our Team Members have been equipped with an ample supply of:
- hand sanitizers
- disinfectant wipes
- masks
- Team Members will be keeping recommended safe social distance and will not be shaking hands with customers, as suggested by the Public Health Agency of Canada
- Any Team Member who has flu-like symptoms will be asked to contact the Public Health Agency and follow the COVID-19 testing protocol, including self-isolation where required
- Please be prepared to answer brief health and safety questions related to COVID-19 with our Fire It Up Fireplaces & BBQ’ Team Members
- Staying up to date on Public Health Agency of Canada updates and following all guidance
Onsite
Starting with a pre-site clearance call.
Before entering your home or business, we will contact you to verify site safety. This includes confirming that no one on the premises has recently travelled, is in quarantine or is experiencing symptoms consistent with COVID-19. Where the risk of COVID-19 is present, we will not enter the premise.
Disinfecting tools and equipment before and after our visit.
We minimize our points of contact and disinfect tools and equipment after each site visit using Health Canada approved disinfecting products.
Using enhanced personal protective equipment.
Our team is equipped with face masks, hand sanitizer, and disinfectant wipes.
